Privacy and cookie policy
Promese Logistics respects the privacy of all visitors to its website and ensures that any personal information you provide us with is treated confidentially.
Promese Logistics, located at Flight Forum 2500, 5657 DZ Eindhoven, is responsible for the processing of personal data as outlined in this privacy statement.
Contact information
www.promese.eu
Flight Forum 2500
5657 DZ Eindhoven
+31 (0)40 249 3500
The personal data we process
Promese Logistics does not process any personal data as there is no option for users to submit their personal data via our website. We do not make use of social media plugins either.
Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting any personal data from website visitors under the age of sixteen, unless they have permission from a parent or guardian. However, we have no way to verify a visitor’s age. We therefore advise parents to be involved in their children’s online activities in order to prevent the unauthorised collection of their personal data. If you have reason to believe that we have collected the personal data of a minor without parental permission, please contact us at info@promese.eu. We will delete this data upon your request.
The purpose for and grounds on which we process personal data
Promese Logistics processes your personal data for the following purposes:
- To call or email you, if it is necessary to do so in order to deliver our services
- To inform you of any changes to our services and products
- To allow you to create a personal account
- To deliver goods and services to yo
- If if we have a legal obligation to do so, for example any data we need for our tax declaration
Automated decision-making
Promese Logistics does not use automated decision-making for matters that may have (major) consequences for the person in question. This concerns decisions made by computer programs or systems without any human intervention (e.g. from a Promese Logistics employee). Promese Logistics uses the following computer programs and systems:
- Promese Portal Lisa;
- Cobra;
- Probis;
- Sugar;
- Exact;
- Transmart.
How long we store personal data for
Promese Logistics does not store personal data any longer than is strictly necessary in order to achieve the purposes for which the data is collected. We process the following (categories of) personal data:
First category: website visitor
- Your region
- The IP address of the device you use to visit our website
- The type of device you use to visit our website
- The browser you use
- The duration and frequency of your visit
Sharing personal data with third parties
Promese Logistics will only release personal data to third parties if it is necessary to do so in order to execute the terms of our agreement with the data subject or to meet a legal obligation.
Cookies, or similar techniques, we utilise
Promese Logistics only uses technical and functional cookies, as well as analytical cookies that do not impact your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit our website. The cookies we use are necessary for the technical performance of our website and its user-friendliness. They ensure the website functions properly and are used to store your preferred settings, among other things. We also use cookies to optimise our website. You can opt out of cookies by changing your browser’s settings to refuse all cookies. Furthermore, you can delete all previously stored information via your browser’s settings.
Accessing, rectifying or erasing data
You reserve the right to access your personal data or to have it rectified or erased. Furthermore, you reserve the right to revoke your consent to process your personal data or object to the processing of your personal data by Promese Logistics. Finally, you reserve the right to data portability, which means you can submit a request for us to send you or another organisation of your choosing all personal data we have regarding you in the form of a computer file.
You can submit your request to access, rectify, erase or transfer your personal data, your revocation of your consent to the processing of your personal data or your objection to the processing of your data to info@promese.eu.
To safeguard your privacy, we verify any request to access your data by asking that you include a copy of your ID with your request. In this copy, please black out your photograph, MRZ (machine-readable zone, the string of numbers at the bottom of the ID), ID number and social security number (SSN) to protect your privacy. We will respond to your request as soon as possible and within no more than four weeks.
Promese Logistics would also like to take this opportunity to remind you of your right to file a complaint with the national watchdog, the Data Protection Authority. You may do so by clicking on this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
How we protect personal data
Promese Logistics takes the protection of your personal data seriously and has taken appropriate measures to prevent misuse, loss of, unauthorised access to, publication of or changes to your personal data. If you believe your personal data is not secure or if you suspect your data has been misused, please contact our customer service department at info@promese.eu.
Privacy and cookie policy.
Date: May 2018, version 1.5